Stop drowning in unread messages. Elva acts as your 24/7 email assistant, reading, tagging, and answering patient questions autonomously. It turns a clogged inbox into a clean, organized to-do list, so your team never misses a lead or a critical question.

Elva reads and answers questions like "Do you take Cigna?" instantly, 24/7.
Automatically tags incoming emails as "Urgent," "New Patient," "Spam," or "Insurance."
It translates incoming emails and replies in the patient's native language automatically.
The AI checks the PMS before replying to ensure every answer is accurate and personal.
Standard "auto-responders" just send a generic receipt. Elva is different. It actually reads the patient's email to understand what they need. If a patient asks about pricing or rescheduling, Elva drafts and sends a polite, accurate response immediately. It clears the clutter from your inbox overnight, so your staff starts the day with zero backlog and happy, informed patients.

A generic bot makes mistakes because it lacks context. Elva connects deep into your PMS to "know" the patient before it speaks. If a patient asks, "What do I need for my visit tomorrow?", Elva sees they are scheduled for a Root Canal and sends the specific pre-op instructions for that procedure, not a generic welcome message. It provides the high-touch, personalized service of a dedicated coordinator, fully automated.

Patients won't wait for "business hours." Elva provides immediate, intelligent responses to every inquiry, ensuring you secure the appointment before they move on to a competitor.
Powerful tools designed to organize the chaos, bridge language gaps, and give your team total control over every conversation without the manual effort.

Elva scans every incoming email and instantly applies labels like "Urgent," "New Patient," "Spam," or "Billing." It prioritizes your inbox so you see what matters first.

Stop reading long, rambling email chains. Elva generates a one-sentence summary at the top of every thread (e.g., "Patient wants to clarify financing options").

Elva resolves inquiries autonomously but knows when to loop you in. It instantly flags sensitive or high-stakes emails for human review, ensuring you focus only on what truly needs your touch.

Patients write in Spanish or French; Elva replies in that language. Your staff sees the English translation breaking down communication barriers instantly.

Emails aren't siloed in Outlook. They appear in the Unified Patient Profile alongside texts and calls, giving the team a complete view of the conversation history.

You control the "Brain." Custom-train Elva on your specific cancellation fees, parking tips, and insurance rules so its answers always sound exactly like you.
Essential security and workflow features that keep your practice compliant and your team working as one unit.
Unlike standard Gmail, every message is fully HIPAA-encrypted and audit-ready, keeping you safe from fines.
The whole front desk shares one secure view. No more chasing passwords or missing emails when someone is sick
Elva identifies attachments (like X-rays or insurance cards) and highlights them, so important docs don't get lost.
Prefer a human touch? Set Elva to "Draft Mode" so it writes the email but waits for your staff to click "Send."
Let Elva handle the busywork and give your patients the instant answers they expect.
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